Help & FAQ

How do I track my order?

Once a seller marks your order as shipped, a tracking number appears on the order detail page.

What is Awwzen Buyer Protection?

Eligible returns within 30 days of delivery are covered. Request a return from your order page.

How do refunds work?

Refunds are issued to your original payment method after a return is approved.

How do I become a seller?

Go to Sell on Awwzen, submit an application, and our team will review it.

Who do I contact for support?

Reach the Awwzen team from your account or the seller's store page.